Established 1991

Privacy Notice

Who are we

We are RJS Builders Ltd and our office is at 20 Campbell Court, Bramley, Hampshire, United Kingdom, RG26 5EG.

Any questions regarding this Privacy Policy please use the contact us page or write to us at the above address. RJS Builders LTD is a ‘data controller’ for the purposes of your personal data. We take the security and privacy of your personal data seriously but we do need to gather and use ‘Data” about your as part of our business and to manage our relationship with you. We are committed to complying with our Data Protection legal obligations.

What personal data we collect and why we collect it

We collect personal data about you from enquiry to project completion in relation to our dealings with you as a client including project management and account handling.

Contact Form - When using the Contact Form we ask you for your name (required), email (required), and your Comment (required). We keep the details entered for as long as the enquiry takes and this can vary from weeks to years depending on the level of your enquiry, more details can be found in our Data Protection Policy (at request). We do not use the information submitted for marketing purposes. We only use this information to process your enquiry.

Cookies - This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Website Analytics - We may use personal information to analyze content performance through the use of cookies (see Cookie Policy), which you can turn off at anytime by modifying your Internet browser’s settings.

To see our Past and Present Customer Privacy Policy please contact our Data Protection Manager (below)

Who We share your data with

Sometimes we might share your personal data with group companies or our business partners, contractors and agents to carry out our obligations under our contract with you or for our legitimate interests.

We require those companies to keep your personal data confidential and secure and to protect it in accordance with the law and our policies. They are only permitted to process your data for the lawful purpose for which it has been shared and in accordance with our instructions.

We do not send your personal data outside the European Economic Area. If this changes you will be notified of this and the protections which are in place to protect the security of your data will be explained.

How Long We Retain your Data

Enquiries:
We keep the details entered for he enquiry takes and this can vary from weeks to years depending on the level of your enquiry, more details can be found in our Data Protection Policy (at request).

Past and Present Project Customers:
We must store most of your data for a period of at least 6 years following the completion of your project; some personal financial data will be destroyed after 2 years; Health and Safety information must be held for a minimum of 40 years.

What Rights you have over your data

You have the right to request information about how we process your personal data. A copy of that personal data and that anything inaccurate is corrected immediately.

You can also raise an objection about how your personal data is processed, request that we erase any personal data we hold about you and ask that the processing of your personal data is restricted in certain circumstances This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Any request must be done in writing. If we receive such a request, we will forward it to the Data Protection Manager who will coordinate a response.

How we protect your data

All data is stored on an encrypted secure system. We only hold data for a reasonable amount of time and do not sent it to any third parties whom wish to contact you for marketing purposes.

What data breach procedures we have in place

We have robust measures in place to minimise and prevent data breaches from taking place. Should a breach of personal data occur (whether in respect of you or someone else) then we must take notes and keep evidence of that breach. If the breach is likely to result in a risk to the rights and freedoms of individuals, then we must also notify the Information Commissioner’s Office within 72 hours.

Changes to this policy

This privacy policy is subject to change without notice. Any changes to this privacy policy will apply to you and your data immediately.

Contact Us or Make a complaint

Contact the Data Protection Manager if you have any questions about any of the details on this notice or if you think your personal data has been misused or mishandled.

Data Protection Manager
20 Campbell Court
Bramley
Tadley
Hampshire
RG26 5EG

You have the right to complain to the Information Commissioner. You can do this be contacting the Information Commissioner’s Office directly. Full contact details including a helpline number can be found on the Information Commissioner’s Office website (www.ico.org.uk). This website has further information on your rights and our obligations.

Other Info

We are honest about the collection and retention of your personal data and would not knowingly pass your information on without your consent. If you would like to see our Data Protection Policy please contact the Data Protection Manager (as above).

Maintenance, repairs, kitchens, bathrooms, landscaping and extensions